Contact Us
We welcome questions, feedback, and suggestions.
Response Time
We aim to acknowledge all inquiries within 48 hours during business days. Complex questions or correction requests may take longer to fully address, but we'll keep you informed of our progress.
Reporting Corrections
We take accuracy seriously. If you believe any information on our site is incorrect or outdated, please let us know with:
- The specific page URL
- What you believe is incorrect
- A source supporting the correction (if available)
We investigate all reported errors and update our content when corrections are verified.
Before You Contact Us
Looking for gambling help?
We're an information resource, not a gambling operator or support service. If you need help with problem gambling, please visit our Responsible Gambling page for support resources, or contact:
- UK: GamCare at 0808 8020 133
- USA: National Council on Problem Gambling at 1-800-522-4700
- International: Gambling Therapy (24/7 online support)
Have a question about a specific casino?
We provide general educational information about online gambling. For questions about your account, bonuses, or transactions at a specific casino, please contact that casino's customer support directly.
Want to report an unlicensed operator?
If you're aware of an unlicensed gambling operation, please report it to your local gambling regulator:
- UK: UK Gambling Commission
- USA: Your state gaming commission
- Malta: Malta Gaming Authority
What We Can Help With
- ✓Questions about our content or editorial process
- ✓Corrections to factual errors
- ✓Feedback on how we can improve
- ✓General questions about online gambling regulation
- ✓Media and press inquiries
What We Cannot Help With
- ✗Individual gambling advice or recommendations
- ✗Account issues at specific casinos
- ✗Gambling addiction support (see our RG page)
- ✗Legal advice (consult a qualified attorney)
- ✗Financial advice (consult a qualified advisor)
We read every message we receive. Thank you for helping us improve 31Casino.